SALES & RETAIL TRAINING
By the end of this course, your team will be able to:
- Deliver dynamic customer service from initial greeting to informed conversations.
- Utilize business intelligence for strategic advantage.
- Employ impeccable questioning techniques.
- Master effective body language.
Maintain the highest standards of personal hygiene. - Conduct crucial CRM activities and collect customer database information.
- Understand customers deeply to deliver personalized and effective services.
- Function as a well-rounded brand ambassador.
Apply profound insights and knowledge in the competitive world of retail.
