By the end of this course, your team will be able to:

• Deliver dynamic customer service from initial greeting to informed conversations.
• Utilize business intelligence for strategic advantage.
• Employ impeccable questioning techniques.
• Master effective body language.
  Maintain the highest standards of personal hygiene.
• Conduct crucial CRM activities and collect customer database information.
• Understand customers deeply to deliver personalized and effective services.
• Function as a well-rounded brand ambassador.
  Apply profound insights and knowledge in the competitive world of retail.